
Delivers content in context and meets sellers where they are working
With Vanessa O’Donnell — Vice President of Sales Enablement & Chris Adams — Chief Sales Officer

~$18M
rep productivity
126+
additional headcount
~2 Hours
3,596+
Headline
Share
HubSpot (NYSE: HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help companies grow better. The platform includes marketing, sales, service, operations, and website management products that start free and scale to meet our customers’ needs at any stage of growth. Today, more than 177,000 customers across more than 120 countries use HubSpot’s powerful and easy-to-use tools and integrations to attract, engage, and delight customers. Named Glassdoor’s #2 Best Place to Work in 2022, HubSpot has been recognized for its award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more. HubSpot was founded in 2006 and is headquartered in Cambridge, Massachusetts. The company’s thousands of employees work across the globe in HubSpot offices and remotely.
The Challenge
HubSpot is a software company that offers a suite of tools for inbound marketing, sales, operations, and customer service. They provide an all-in-one platform that helps businesses scale and empowers them to quickly adapt to their next phase of growth, no matter where they are in their journey.
HubSpot found in early 2021 that customer-facing employees in sales and customer success weren’t as productive as they needed to be. They identified each seller was spending on average 5 hours per week searching for resources and content assets needed to do their job. As a result, the enablement team set out to find a solution to organize content effectively and give the team more time to partner with customers on achieving growth. HubSpot calculated that if they could cut down the time sellers spent locating resources each week from 5 hours to 3, the company would generate an estimated $15 million in productivity gains — the equivalent to adding 100 sellers without adding headcount.
- List item 1
- List item 2
- List item 3
- List item 4
- List item 5
- List item 1
- List item 1
- List item 2
- List item 3
- List item 4
- List item 5
- List item 1
- Term
- Definition
HubSpot found in early 2021 that customer-facing employees in sales and customer
Heading 1
Heading 2
Heading 3
Heading 4
Heading 5
Heading 6
this text is is a strong tag this text is not
Bold text
Italic text
Underlined text
Deleted text
Inserted text
Highlighted text
Superscript
Subscript
Inline code
HTML
Citation
Short quote
Small text
Blockquote example.
Preformatted text Line two
const example = true;
The Solution
Trustwave took a dynamic, integrated approach to employee development and organizational growth. First, they revolutionized the sales onboarding process by constructing comprehensive learning journeys beyond mere courses, integrating real-world tasks and activities to sharpen the sales team’s skills and drive revenue. The onboarding experience for new hires ensured a warm welcome and a robust understanding of the company’s ethos and offerings. Seismic’s assignment triggers helped streamline onboarding new hires from across the globe, creating a consistent and automated training workflow.
The Results
Trustwave took a dynamic, integrated approach to employee development and organizational growth. First, they revolutionized the sales onboarding process by constructing comprehensive learning journeys beyond mere courses, integrating real-world tasks and activities to sharpen the sales team’s skills and drive revenue. The onboarding experience for new hires ensured a warm welcome and a robust understanding of the company’s ethos and offerings. Seismic’s assignment triggers helped streamline onboarding new hires from across the globe, creating a consistent and automated training workflow.
Trustwave advanced its training by engaging SMEs and introducing “Trustwave Advantage” practice pitches, effectively deepening cybersecurity comprehension across departments. With a remarkable 90% average learning path score and 100% in final pitches, this approach underscored the effectiveness of their innovative training strategy in bolstering industry knowledge.