citrix

Delivers content in context and meets sellers where they are working

With Vanessa O’Donnell — Vice President of Sales Enablement & Chris Adams — Chief Sales Officer

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~$18M

Annual efficiency savings from increased
rep productivity

126+

Full-time employees gained without
additional headcount

~2 Hours

Saved per rep per week

3,596+

Sales and Success team members enabled

Headline

Challenge

Improving GTM efforts and transforming revenue enablement to help increase employee productivity.

Headquaters

Location, location

Industry

Title

Solution

Enhancing trust in content readiness, paired with an integrated onboarding and training experience to create more productive reps.

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HubSpot (NYSE: HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help companies grow better. The platform includes marketing, sales, service, operations, and website management products that start free and scale to meet our customers’ needs at any stage of growth. Today, more than 177,000 customers across more than 120 countries use HubSpot’s powerful and easy-to-use tools and integrations to attract, engage, and delight customers. Named Glassdoor’s #2 Best Place to Work in 2022, HubSpot has been recognized for its award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more. HubSpot was founded in 2006 and is headquartered in Cambridge, Massachusetts. The company’s thousands of employees work across the globe in HubSpot offices and remotely.

The Challenge

Outdated Tools and Fragmented Resources

HubSpot is a software company that offers a suite of tools for inbound marketing, sales, operations, and customer service. They provide an all-in-one platform that helps businesses scale and empowers them to quickly adapt to their next phase of growth, no matter where they are in their journey. 

HubSpot found in early 2021 that customer-facing employees in sales and customer success weren’t as productive as they needed to be. They identified each seller was spending on average 5 hours per week searching for resources and content assets needed to do their job. As a result, the enablement team set out to find a solution to organize content effectively and give the team more time to partner with customers on achieving growth. HubSpot calculated that if they could cut down the time sellers spent locating resources each week from 5 hours to 3, the company would generate an estimated $15 million in productivity gains — the equivalent to adding 100 sellers without adding headcount.

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HubSpot found in early 2021 that customer-facing employees in sales and customer

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Enablement is the backbone of a successful sales team. At Scorpion, it’s empowered our reps with the tools and training they need to perform confidently and consistently, driving both speed and success in every customer interaction.”
Customer

Ben Smith

The Solution

A Centralized, User-Friendly Platform with Integrated Training

Trustwave took a dynamic, integrated approach to employee development and organizational growth. First, they revolutionized the sales onboarding process by constructing comprehensive learning journeys beyond mere courses, integrating real-world tasks and activities to sharpen the sales team’s skills and drive revenue. The onboarding experience for new hires ensured a warm welcome and a robust understanding of the company’s ethos and offerings. Seismic’s assignment triggers helped streamline onboarding new hires from across the globe, creating a consistent and automated training workflow.

Seismic Learning empowered us to innovate training, automate onboarding, and foster a culture of learning pivotal for our global team’s growth.”

Jennifer Johnson

HubSpot is a software company that offers a suite of tools for inbound marketing, sales, operations, and customer service. They provide an all-in-one platform that helps businesses scale and empowers them to quickly adapt to their next phase of growth, no matter where they are in their journey. 

HubSpot found in early 2021 that customer-facing employees in sales and customer success weren’t as productive as they needed to be. They identified each seller was spending on average 5 hours per week searching for resources and content assets needed to do their job. As a result, the enablement team set out to find a solution to organize content effectively and give the team more time to partner with customers on achieving growth. HubSpot calculated that if they could cut down the time sellers spent locating resources each week from 5 hours to 3, the company would generate an estimated $15 million in productivity gains — the equivalent to adding 100 sellers without adding headcount.

HubSpot turned to Seismic to provide a solution to manage the growing amount of sales and customer success resources. The enablement team and content-creating marketers sought to centralize, manage and govern content that had existed in various systems. And, they sought a solution that would enable sales and customer success teams to efficiently locate relevant, up-to-date content while making it easier to share with prospects and customers. 

 

HubSpot is a software company that offers a suite of tools for inbound marketing, sales, operations, and customer service. They provide an all-in-one platform that helps businesses scale and empowers them to quickly adapt to their next phase of growth, no matter where they are in their journey. 

HubSpot found in early 2021 that customer-facing employees in sales and customer success weren’t as productive as they needed to be. They identified each seller was spending on average 5 hours per week searching for resources and content assets needed to do their job. As a result, the enablement team set out to find a solution to organize content effectively and give the team more time to partner with customers on achieving growth. HubSpot calculated that if they could cut down the time sellers spent locating resources each week from 5 hours to 3, the company would generate an estimated $15 million in productivity gains — the equivalent to adding 100 sellers without adding headcount.

HubSpot turned to Seismic to provide a solution to manage the growing amount of sales and customer success resources. The enablement team and content-creating marketers sought to centralize, manage and govern content that had existed in various systems. And, they sought a solution that would enable sales and customer success teams to efficiently locate relevant, up-to-date content while making it easier to share with prospects and customers. 

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Term
Definition

HubSpot found in early 2021 that customer-facing employees in sales and customer

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Heading 3

Heading 4

Heading 5
Heading 6

this text is is a strong tag this text is not



Bold text

Italic text

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Highlighted text

Superscript

Subscript

Inline code

HTML

Citation

Short quote

Small text

 

Blockquote example.

 

  Preformatted text
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const example = true;
Generic container
Section content
Article content

The Results

Improved Learning Drives Revenue

Trustwave took a dynamic, integrated approach to employee development and organizational growth. First, they revolutionized the sales onboarding process by constructing comprehensive learning journeys beyond mere courses, integrating real-world tasks and activities to sharpen the sales team’s skills and drive revenue. The onboarding experience for new hires ensured a warm welcome and a robust understanding of the company’s ethos and offerings. Seismic’s assignment triggers helped streamline onboarding new hires from across the globe, creating a consistent and automated training workflow.  

Trustwave advanced its training by engaging SMEs and introducing “Trustwave Advantage” practice pitches, effectively deepening cybersecurity comprehension across departments. With a remarkable 90% average learning path score and 100% in final pitches, this approach underscored the effectiveness of their innovative training strategy in bolstering industry knowledge.

Enablement is the backbone of a successful sales team. At Scorpion, it’s empowered our reps with the tools and training they need to perform confidently and consistently, driving both speed and success in every customer interaction.”
Customer

Ben Smith